Useful Links


  1. Shared files from BNO
  2. Remote assistance
    1. TeamViewer
      1. TeamViewer Quick Support Session – Download, run, and wait for the prompt to allow remote control
      2. TeamViewer Quick Support General – Download, run, give your ID and password
      3. TeamViewer Host Attach to Big Net Online account
    2. Splashtop Streamer Installer  (deployment code: AALW4JZ5TKKR )
      1. BNO Splashtop Installers [PC] [MAC]
      2. Splashtop SOS – Splashtop instant support
      3. Regenerate splashtop ID
    3. JoinMe – Remote support application
    4. Show My PC
  3. MSP
    1. Ninja – Individual clients
      1. PC install
      2. Mac install
    2. MSP Backups Portal
      1. Windows backup client
      2. Mac backup client
    3. Addigy – Individual clients
      1. Single command line install:  sudo curl -o /tmp/macinstall && sudo chmod +x /tmp/macinstall && sudo /tmp/macinstall realm=prod orgid=29d0f7c0-0c92-48cb-bd58-939c0a50c024
  4. Patch management
    1. Patch My PC – utility for updating applications [Download]
    2. SUMo – Keeps your PC up-to-date & safe by using the most recent version of your favorite software [Download]
    3. UnChecky –  Keep potentially unwanted programs out of your computer.  [Download]
    4. Secunia PSI – Secunia PSI is a security scanner which identifies programs that are insecure and need updates. It even automates the updating of many of these programs, making it a lot easier to maintain a secure PC. [Download]
    5. File Hippo Update Checker – scans supported installed programs and checks version to make sure latest version is installed. [Download]
    6. MacUpdate – Mac app installs & updates made easy
    7. Ninite Updater – just one step to automatically download and install all your updates in the background. $10/year or 5 machines for $30/year, more plans available.
    8. Belarc Advisor – builds a detailed profile of your installed software and hardware, network inventory, missing Microsoft hotfixes, anti-virus status, security benchmarks, and displays the results in your Web browser. [Download]
  5.  Anti-Virus
    1. Bitdefender Antivirus PC Free Edition – Free PC antivirus (Download  (Download Old))
    2. Bitdefender Virus Scanner for Mac – Finds Mac malware as well as Windows viruses (Mac App Store Link)
    3. Microsoft Security Essentials – Use Microsoft Security Essentials to help guard against viruses, spyware, and other malicious software. [Download 64 bit] [Download 32 bit]
    4. – Submit virus files to see which scanner will detect it
    5. VirusTotal – VirusTotal is a free service that analyzes suspicious files and URLs
  6. Malware/Spyware/Virus removal and prevention
    1. ComboFix – ComboFix scans your computer for known malware, and when found, attempts to clean these infections automatically
    2. Rkill – Rkill is a small, freeware and portable tool designed to terminate active malware processes allowing you to use other removal tools [Download as iExplore.exe]
    3. Malwarebytes – Malwarebytes has developed a variety of tools that can identify and remove malicious software from your computer [Download PC or Mac]
    4. Malwarebytes AntiExploit – Three layers of security around popular browsers and applications, preventing exploits from compromising vulnerable code [Download]
    5. Malwarebytes AntiRootkit Beta –  for detecting and removing the nastiest malicious rootkits [Download]
    6. FoolishIT d7 – Virus / Malware Removal [Download]
    7. Junkware Removal Tool (JRT) – searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer. [Download]
    8. Bitdefender Adware Removal Tool for Mac – quickly eliminates adware from your Mac [Download]
    9. HostMan – Windows host file manager used to block domains of known malware (use: MVPS Hosts and Malware Domain List) [Mirror 1] [Mirror 2]
    10. Network filtering
      1. Quad9 – block malware with DNS
      2. OpenDNS – Block malware and filter traffic on your whole network
          1. Check that you are using OpenDNS
      3. Google DNS – free open DNS run by Google
      4. K9 Web Protection – a free Internet filter and parental control software for your home Windows or Mac computer
    11. Enhanced Mitigation Experience Toolkit – helps prevent exploits [Template]
    12. CryptoPrevent – Prevents the crypto locker virus.  (Installer download)
      1. How to prevent the CryptoLocker virus
    13. RogueKiller – Stops Poweliks (malware that runs from registry in memory)
      1. RegDelNull – This command-line utility searches for and allows you to delete Registry keys that contain embedded-null characters and that are otherwise undeleteable using standard Registry-editing tools. [Download]
    14. Kaspersky TDSSKiller – quickly detect and remove both known and unknown rootkits [Download]
    15. SpyBot Search and Destroy – Antispyware [Download]
    16. ADWcleaner – Used for removing WWW-SEARCH.NET / Tuvaro (Found here:
    17. JunkWare Removal Tool – a security utility that searches for and removes common adware, toolbars, and potentially unwanted programs (PUPs) from your computer.
    18. SuperAntiSpyware – Remove spyware, not just the easy ones
  7. Secure your computer
    1. Remove Adobe Flash
      1. Windows uninstaller – How to uninstall the Adobe Flash Player plug-in and ActiveX control
      2. Mac uninstaller – How to uninstall the Adobe Flash Player on a Mac [Download]
    2. Java
      1. Check your version of Java
      2.  Install
        1. Manual download
      3. Uninstall
        1. Windows uninstall instructions [Download]
        2. Mac uninstall instructions
    3. Scan for vulnerabilities
      1. Shields Up
      2. – Find out what your website is doing
      3. IOT Scanner
    4. Fix windows update
      1. Windows 10
      2. Windows 8, 7, XP
    5. Run Microsoft Security Baseline Analyzer
  8. Backup software/Disk imaging
    1. Duplicati – Cloud based backup software [Download]
      1. BackBlaze B2 – cloud storage
      2. Wasabi – cloud storage
    2. Macrium Reflect – Disk image for Windows. Free version for desktop, $200 for server.
    3. CrashPlan – Online/P2P backup solution [Download]
    4. Clonezilla – open source disk imaging
    5. AOMEI Backupper Standard – Clone to a smaller drive [Download]
    6. SuperDuper! – Mac disk cloning software
    7. EaseUS Todo Backup – Disk imaging for Windows.  Free version for desktop, $200 for server
    8. TimeMachine Editor – lets you change the default one-hour backup interval of Time Machine
    9. DiskMaker X – Build an OS X boot disk (works with 10.8, 10.9, 10.10)
  9. Send files in real time
    1. – send files in realtime across the internet
    2. – send files in realtime across the internet
  10. Password Managers
    1. LastPass – Free or inexpensive cross platform password manager
    2. 1Password – Good password manager for mac and cross platform [Link to purchase]
      1. Customer access:
      2. 1Password downloads
    3. KeePass – Open Source and free password manager
      1. PC – Installer or portable versions available
      2. Mac – MacPass
      3. iOS – Free iOS app
      4. Cross platform app
      5. Web App – Web KeePass app
  11. Samsung SSD software
    1. Samsung Magician Software for PC
    2. Samsung Data Migration Software
    3. Aomei Backupper – migration to another drive [Download]
  12. Kabuto – Monitor the health of your PC
    1. BIG Net Online Kabuto
    2. LaGreca Kabuto
  13. Disk Partition editors
    1. gParted – Open source partition manager
  14. Migration utility
    1. Fab’s AutoBackup – migrate windows user accounts (paid app)
  15. App installers
    1. Ninite – batch install windows apps
      1. Ninite individual installers – including no longer available like flash
    2. GetMacApps – batch install mac apps
  16. App uninstallers
    1. Revo Uninstaller – Windows app uninstaller
    2. AppTrap – Mac uninstaller that runs as preference pane
    3. AppCleaner – Mac uninstaller, simply drop app onto AppCleaner window
  17. Computer cleaning/maintenance
    1. CCleaner – CCleaner is the number-one tool for cleaning your Windows PC. It protects your privacy online and makes your computer faster and more secure.
    2. PC Decrapifier – Removes pre-installed software from new computers
  18. Hard disk monitors
    1. PassMark – monitor the SMART attributes of a particular hard disk drive
    2. Acronis Drive Monitor – monitor server, workstation and PC hard disk drives
    3. HDDscan – HDDScan is a freeware utility for hard drive diagnostics
  19. Display hard drive usage
    1. WinDirStat – a disk usage statistics viewer and cleanup tool for various versions of Microsoft Windows.
    2. Disk Inventory X – a disk usage viewer for OSX
  20. Restore Windows state on reboot
    1. Steadier State – Free, but requires: Windows 7 Enterprise® / Windows 7 Ultimate
    2. Reboot Restore RX – a Freeware utility, that on reboot, automatically reset to your desired baseline settings.
    3. Returnil System Safe 2011 – To return to the actual operating system environment, you just need to restart your PC
  21. Key finders – recover OS and application keys
    1. Magical Jelly Bean Keyfinder – PC key finder
    2. Mac Product Key Finder – Mac key finder
  22. Analyze Windows blue screens
    1. Analyze Windows crash dump online  – upload your crash dump… and you’ll get an instant analysis of your crash dump on line.
    2. WhoCrashed – Comprehensible crash dump analysis tool
    3. BlueScreenView – BlueScreenView scans all your minidump files created during ‘blue screen of death’ crashes, and displays the information about all crashes in one table.
  23. Making bootable USB drives
    1. YUMI MultiBoot USB – Create multi bootable USB drives
    2. Rufus – Create bootable USB drives the easy way
  24. Disk speed test
    1. PC
      1. Anvil’s Storage Utilities
      2. CrystalDiskInfo
    2. Mac
      1. Blackmagic Disk Speed Test
  25. Internet speed test
    1. – Will show you the speed of your internet connection
    2. – HTML5 internet speed test
    3. SourceForge – HTML5 speed test
    4. – Netflix speed test
    5. NDT – Network Diagnostic Test
  26. SSL Test – free online service performs a deep analysis of the configuration of any SSL web server on the public Internet.
  27. Web Browsers
    1. Google Chrome – Best and safest web browser [Download Offline Installer]
      1. uBlock Origin extension
    2. Firefox – Second best web browser
  28. GWX Control Panel – disable the upgrade of Windows 10
  29. Classic Shell – Bring back the start button for Windows 8
  30. Deregister iMessage – Website that will allow you to deregister your phone number from Apple’s iMessage
  31. Domain tools
    1. MXtoolbox – Domain tools for looking up mx records, etc
    2. – Domain tools for looking up mx records, etc
    3. – Domain tools for looking up mx records, etc
    4. Sender ID Framework SPF Record Wizard – Generate valid SPF records
      1. SPF syntax
  32. Dynamic DNS
    1. DuckDNS – Free
    2. List of other providers
  33.  Encryption/Security
    1. Signal – secure messaging app
      1. iOS download
      2. Android download
    2. VeraCrypt – FULL DISK encryption based on the defunct TrueCrypt
    3. AES Crypt – available on several operating systems that uses the industry standard Advanced Encryption Standard (AES) to easily and securely encrypt files.
    4. Wire – Encrypted communications
    5. miniLock – Simple file encryption software
    6. Cryptocat – encrypted chat and file transfers
    7. TorBrowser – Anonymous web browsing
    8. OnionShare – Share file securely over TOR
    9. Tails – Tails is a live operating system that aims at preserving your privacy and anonymity
    10. iOS apps
      1. Signal – Secure your calls for free (
      2. Wire – Encrypted communications for iOS
      3. AES Crypt for iOS – file encryption tool for iOS. Decryption is free, Encryption is In App Purchase.
      4. Onion Browser – Tor-powered web browser that helps you access the internet with more privacy
      5. Red Onion – unique browser that lets you access the Internet privately and anonymously
  34. VPN
    1. Setup pfSense OpenVPN server
    2. (used to be called Cloak)
  35. Cloud storage solutions
    1. Dropbox – For every friend who joins and installs Dropbox, we’ll give you both 500 MB of bonus space
    2. Microsoft OneDrive
    3. Google Drive –
    4. Bittorrent Sync –
  36. Download full Intuit Quickbooks installers
    1. Quickbooks official list of downloads
    2. Quickbooks official downloads
    3. Quickbooks 3rd party downloads
  37. Prey Project – Prey lets you keep track of your phone or laptop at all times, and will help you find it if it ever gets lost or stolen. It’s lightweight, open source software, and free for anyone to use.
  38. – Find your external IP address – From the CLI:  curl
  39. Buying computers
    1. Apple certified refurbished – Buy Apple computers at a discount and still get the same 1 year warranty
      1. – shop and monitor Apple refurbished products
    2. Dell outlet
      1. Dell ebay outlet
    3. LSI RAID Controllers
    4. Dell RAID Controllers
  40. Hosted email
    1. Google Apps – Sign up for google apps
    2. Office 365 for business plans – Sign up for Microsoft plans
  41. Microsoft Office subscription – install Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on up to five devices [compare versions]
    1. Microsoft Account – Where you can sign in and install office 365 products and manage one drive.
  42. DreamHost – Sign up for your DreamHost account and save $50 on shared hosting!
  43. BIG Net Online Store – Shop our store
  44. – Use this link for all of your purchases
  45. – Process credit card payments from your phone or tablet
  46. Brother printer selector – Help you select the proper brother printer
  47. Check if TRIM is enabled under Windows 7 – fsutil behavior query DisableDeleteNotify
    1. A zero (0) =  that TRIM IS enabled
    2. A one (1) = that TRIM is NOT enabled
  48. Enable TRIM on OS X 10.10.4 or greater
    1. Open terminal and issue:  sudo trimforce enable
  49. Windows 7 ISO
  50. Enable AHCI
    1. Windows 7 withOUT reinstall –  used to achieve maximum performance of SSD’s
    2. Windows 10 -used to achieve maximum performance of SSD’s [Download reg] Apply registry file, boot into BIOS and enable AHCI, then reboot into Windows
  51. Windows 10 free upgrade – Get a free upgrade to Windows 10 even though it has ended [Download]
  52. Windows 10 activationactivate a clean install – download Windows 10 ISO
    1. Run gatherosstate.exe [32 bit or 64 bit] on your activated version of Windows before installing Windows 10.
    2. Copy the GenuineTicket.xml file to a thumb drive
    3. Clean install Windows 10 and skip entering product key
    4. Put the GenuineTicket.xml file in c:\programdata\microsoft\windows\clipsvc\genuineticket\ and reboot.
    5. If not activated at this point, bring up an Administrator command prompt and enter:  slmgr.vbs -ato  It may also take a few more reboots, but it should activate.
  53. Windows update history
    1. Windows 10 update history – Shows Windows 10 updates
    2. Windows 7 update history
  54. Windows 7 Server – You must make these registry changes, or you will run into:  “Event Id 2017 The server was unable to allocate from the system nonpaged pool because the server reached the configured limit for nonpaged pool allocations.”
  55. Wipe a disk in windows
    1. Bring up a command prompt as administrator
    2. diskpart
    3. list disk
    4. select disk #
    5. clean
  56. Uninstall app in Windows via command line
    1. List programs:  wmic product get name
    2. Uninstall a program:
      1. wmic product where name=”name of program” call uninstall
      2. wmic product where name=”name of program” call uninstall /nointeractive
  57. Windows reboot command line:
    1. shutdown -r — restarts
      shutdown -s — shutsdown
      shutdown -l — logoff
      shutdown -t xx — where xx is number of seconds to wait till shutdown/restart/logoff
      shutdown -i — gives you a dialog box to fill in what function you want to use
      shutdown -a — aborts the previous shutdown command….very handy!
      shutdown -h — hibernate. Easy mistake – it’s not for help
  58. To Remove the “Get Windows 10” tray icon from the command line
    1. wusa /uninstall /kb:3035583 /quiet /norestart
    2. If you want to force a restart type in:  wusa /uninstall /kb:3035583 /quiet /forcestart
  59. Forensit User Profile Wizard – migrate your current user profile to your new domain account so that you can keep all your existing data and settings. [Download]
  60. iPerf – tool used to test network throughput
    1. Mac
      1. iPerf2 – GUI of iPerf
    2. Windows
      1. jPerf – Java GUI of iPerf
      2. kPerf – GUI of iPerf
  61. Blacklist check – check if your mail server is blacklisted for sending spam
    1. Blacklist check
    3. Sender Score – need to register for a free accounts to get much information
  62. Activation Lock Status – Check the Apple activation lock status of your Apple device
  63. Apple Downloads – Download updates from Apple
  64. Apple Hardware Test
    1. Turn on your Mac, then immediately press and hold the D key on your keyboard.
    2. Earlier hardware test
    3. If your Mac was introduced after June 2013
    4. Download bootable Apple Hardware Test images
  65. Router notes
    1. Tomato Shibby – Tomato is a small, lean and simple replacement firmware
      1. Purchase Asus RT-N66U router from
      2. Asus firmware updater utility [Download]
      3. Firmware download for Asus RT-N66U
        1. Flashing instructions
      4. You can block malware and ads by adding this startup script in -> Administration -> Scripts -> WAN Up
      5. Setup guest wireless instructions
      6. Restrict bandwidth on guest wireless instructions
    2. Advanced Tomato – a small, lean, open source and simple replacement firmware for Broadcom-based routers based on Tomato Shibby
      1. Setup OpenVPN client to PIA
    3. DD-WRT – a Linux based alternative OpenSource firmware suitable for a great variety of WLAN routers
  66. Email settings
    1. Gmail
      1. POP Settings:
        Use SSL: Yes
        Port: 995SMTP Settings:
        Use Authentication: Yes
        Port for TLS/STARTTLS: 587
        Port for SSL: 465Server timeouts Greater than 1 minute, we recommend 5
    2. Dreamhost
      1. POP3 server:
        Port 995 (Secure Transport – SSL function enabled)
        SMTP server:
        SMTP | Port 465 (Secure Transport – SSL function enabled)Webmail:
        Mailbox management:
  67. – Cheap windows licenses
  68. pfSense firewall
    1. APU hardware – complete systems (no storage)
    2. pfSense
      1. Setup OpenVPN server
      2. Setup WAN failover
  69. Unifi – Download
    1. Install Java 64 bit so it is compatible with the cloud service
    2. Run Unifi as a service
    3. Unifi online management
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